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Passionate about delivering excellent customer service?

At Oracle, it’s our people that make the company and what we do extraordinary. Our team of talented employees, deliver bespoke financial services and an outstanding customer experience. They understand what matters to our clients and are passionate about going out of their way to help them, as seen in our Trustpilot reviews.

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Join our award winning team

Join our expert team

So, you’re interested in applying for this Sales Support Administrator role?

Before you do, why not hear directly from some of our existing team members and what they love about working here at Oracle Car Finance in this video. Should you need more information, you can call us and ask to speak to our recruitment team to discuss this role further.

About The Role

What are we looking for?

A bit about you

  • You’ll be passionate, driven, motivated and ready to accelerate your career in a fast-paced customer sales support role.
  • You’ll be driven, hungry to be the best and up for a laugh along the way within a fun and sociable team.
  • You’ll be a perfect blend of competitive and team focused.
  • You won’t be afraid of picking up the phone and having great conversations with our customers and sellers to ensure you are in control of the deal at all times.
  • You will be looking for a company with a great vibe and a work hard play hard attitude.

Key responsibilities include:

  • Putting customers behind the wheel of their dream car with exceptional organisation skills to ensure documentation is accurately and timely presented to all the 3rd parties involved.
  • Keeping them informed at every stage of the customer journey and all the bits in-between using your refined communication and expectation setting prowess.
  • Being the key point of contact between the third parties and the customer to ensure everything required is obtained within the timeframe to meet the customer’s vehicle delivery / collection date, as well as targets.
  • To grow, nurture and expand a relationship with our customers to uphold our exceptional 5-star Trustpilot rating, which is why so many of our customers return whenever they require a new vehicle.
  • Answering the phone in support to the reception team when required and deal with general enquiries, obtaining the relevant information before putting them through to the Account Manager or alternative department.
Company Benefits and Wellbeing Initiatives

Company Benefits and Wellbeing Initiatives

Did you know, the word “journey” is one of our most used words at Oracle Car Finance? Either way it’s a great description of where we are in our ambitious growth strategy.

So, if you’re ready to start an exciting career at Oracle Car Finance, with the right support, then we would love to hear from you. As well as this, we have a wide range of company benefits and initiatives as mentioned below…

4 Awards
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32 days annual leave (including bank holidays) increasing with service

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Free Gym Membership

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Death in Service Benefit

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Company Sick Pay

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Free parking available

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Celebrating success with regular team building and company social events

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A comprehensive induction followed by continuous professional development and performance coaching

What our team say about us

Why Our Team Love Working at Oracle

Working at Oracle means working as part of a team- a very proactive team, who respect one another and help each other develop our skills on a daily basis. Everyday is different, it’s fast paced and exciting. We work with fantastic clients who not only make our job incredibly satisfying, but they value the advice and time we spend with them in order to finance the car of their dreams.

Holly Webber Jamieson, Senior Account Manager

Our work culture is to be admired, our clients are respected and cherished and giving them the service they deserve is very much our focus. I feel valued and respected by other members of our team and clients alike – which helps me come into work with a smile on my face! I love it here and cannot recommend Oracle enough.

Gareth Evans, Account Manager

Working at Oracle has really helped me grow as a professional. I am often challenged to go outside of my comfort zone, but know I will receive help if I feel in over my head. I am part of a fun and supportive team, who all work well together.

Helen Sanderson, Compliance Officer

Our team has members that have been with Oracle for over 10 years and have a wealth of knowledge. Between us, we always find an answer or solution to everything and work together to deliver the best customer experience - every time.

Hollie Davis, Sales Receptionist

Working at Oracle Finance is brilliant. Everyday brings it’s own set of challenges and lessons, so I’m always developing.

Steve Garton, Head of IT

I really enjoy working with such a supportive and proactive team which has the customer at the heart of everything we do.

Olivia Baxter, Business Controller

Working at Oracle means working as part of a team who all value their roles here and work together to do the very best they can. I enjoy the new challenges this job has brought me and the responsibilities I'm entrusted with to make sure things are done compliantly!

Emma Bradley, Compliance Officer

One of the things I love about Oracle, is that every day is different. I am always learning and expanding my knowledge. The best part of about working for The Business Control team is the Teamwork that is displayed on a daily basis, there is always great support from within the team to ensure we deliver.

Emily-Jane Dallaway, Customer Support Team Leader

No day is the same in the Marketing Team. We work across a variety of different marketing channels and are always on the lookout for opportunities to reach new customers and show why we’re the UKs No1 funder for Prestige, Sports & Classic Cars.

Francesca Kaye, Senior Marketing Executive

I found the induction training to be very helpful, especially being someone who has never worked for a financial services company before. You are introduced to the concepts and terminology used as part of the job and it’s also great for introducing you to the company and how things are done here.

Dominic Quail, Junior IT Developer

My induction was very comprehensive and gave me all the tools needed to hit the sales floor with confidence. Our internal Learning and Development Partner was very engaging and made learning enjoyable and manageable, with all staff making the transition to the new role smooth and welcoming.

Jonathon Parker, Account Manager

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